Emotional Support Help Line
If you are experiencing anxiety or stress due to recent developments around coronavirus, Optum offers immediate access to mental health specialists. Its toll-free help line will be open 24 hours a day, seven days a week. Services are free of charge and open to all, call 866-342-6892.
Healthiestyou is a Medical and Behavioral Telehealth Service Free of Charge to Premier Plan Members
While away from campus take advantage of Healthiestyou, a telehealth service for medical and mental health. For medical and mental health services, first go to Telehealth4students.com to register. The URL is also included on your ID card. (Link to the Healthiestyou FAQ’s (new window) for more information and registration assistance.)
Virtual mental health visits are easiest to access using the Healthiestyou mobile app. Link to the Healthiestyou Mental Health flyer for details and assistance.
Virtual medical visits are an efficient method of obtaining medical advice about the coronavirus. Students with other insurance coverage can also access Healthiestyou medical services for around $40.
Insurance Company Virtual Service Benefits Announcements
Providers that have questions regarding tele health services may go to
- www.uhcprovider.com (new window) (for medical UHC participating providers)
- www.providerexpress.com (new window) (for UHC behavioral health participating providers), or
- www.cms.gov (new window) (for non-participating providers.
For updated UHCSR news go to UHCSR.com, click the upper most right menu icon and select “News”.
New Premier Plan Online Portal for Out-of-Network Claims Reimbursement
If you go to an out-of-network provider anywhere in the world, you will pay for services at the time of the visit. Secure, online claims reimbursement is available for Premier Plan out-of-network claims. Learn more about this new claims portal, reimbursement will be easier and faster.