Premier Plan Services

2020-2021 Plan Year

GU STUDENT HEALTH INSURANCE

Student Health Insurance is responsible for enrollment, advocacy of entitled benefits, negotiations, and Plan design. Below are industry leaders that provide service to our students for various aspects of the Plan.

Insurance Agent

Arthur J. Gallagher & Company, Student Health & Special Risk (Gallagher) representing hundreds of other colleges and universities. Gallagher assists with benefit questions during Open Enrollment (1-877-362-5287), coordinates components of the Premier Plan for GU, and provides online Verification of Coverage letters that meets visa requirements. Gallagher also offers other voluntary insurance plans such as vision that any GU student may purchase, which are not sponsored nor endorsed by GU.

Telehealth

Telehealth4students.com provides access for non-emergencies to
licensed mental and medical health professionals online or by telephone, 24/7, without charge. Effective August 15, 2020, the online mental and medical telehealth service is HealthiestYou. For details about the teletherapy transition to HealthiestYou review UnitedHealthcare StudentResources FAQs

Pre-certification Company

AdvoCare is the pre-certification company for specific benefits. Call 1-800-525-8548 for in-patient admissions, allergy testing services, and anticipated maternity admissions within 3 months of pregnancy to coordinate health care with covered benefits.

Benefit and Claims Administrator

United HealthCare StudentResources (UHCSR)  services hundreds of other colleges and universities its parent company is United HealthCare (UHC). UHC is the insurance company that has the financial strength to fully insure and hold the financial risk for paying the claims. UHCSR is responsible for:

  • Online ID cards and mailing ID cards
  • issuing policy details
  • claim payments that can be reviewed online or with a claims representative, 1-877-935-5437
  • and many of the other services below

United HealthCare Network Pharmacy

United HealthCare Network Pharmacy is the pharmacy benefit management company. Call them for prescription costs at 1-855-828-7716. Effective August 15, 2020, Prior Authorization is required for specific drugs per the RX Drug List at UHCSR.com.

Preferred Provider Organization Network

United HealthCare Choice Plus, is a national network of thousands of providers that have agreed to offer services at a significant discount.

Overseas Assistance Company

UHC Global is the overseas assistance company, 410-453-6330 (overseas call collect) or 1-800-527-0218 within the US.

Discount Network (Not Insurance)

  • EyeMed is an additional vision discount network arranged by Gallagher