Premier Plan Services

2019-2020 Plan Year


Student Health Insurance is responsible for enrollment, advocacy of entitled benefits, negotiations, and Plan design. Below are industry leaders that provide service to our students for various aspects of the Plan.

Insurance Agent

Arthur J. Gallagher & Company, Student Health & Special Risk (Gallagher) representing hundreds of other colleges and universities. Gallagher distributes the insurance identification cards, assists with benefit questions during Open Enrollment (1-877-362-5287), and coordinates components of the Premier Plan with GU. Gallagher also offers other voluntary insurance plans such as dental and vision that any GU student may purchase, which are not sponsored nor endorsed by GU.


Telehelp is access for non-emergencies to
licensed mental and medical health professionals online or by telephone, 24/7, without charge. The online mental health service is BetterHelp and the online medical health service is HealthiestYou.

Pre-certification Company

AdvoCare is the pre-certification company for specific benefits. Call 1-800–525-8548 for in-patient admissions, allergy testing services, and anticipated maternity admissions within 3 months of pregnancy to coordinate health care with covered benefits.

Benefit and Claims Administrator

United HealthCare StudentResources (UHCSR)  services hundreds of other colleges and universities its parent company is United HealthCare (UHC). UHC is the insurance company that has the financial strength to fully insure and hold the financial risk for paying the claims. UHCSR is responsible for:

  • issuing policy details
  • claim payments that can be reviewed online or with a claims representative, 1-877-935-5437
  • and many of the other services below

United HealthCare Network Pharmacy

United HealthCare Network Pharmacy is the pharmacy benefit management company. Call them for prescription costs at 1-855-828-7716.

Preferred Provider Organization Network

United HealthCare Choice Plus,  a national network of thousands of providers that have agreed to offer services at a significant discount.

Overseas Assistance Company

UHC Global is the overseas assistance company, 410-453-6330 (overseas call collect) or 1-800-527-0218 within the US.

Discount Networks (Not Insurance)

  • United HealthAllies Discount Networks includes accessed to dental, vision and pharmacy discounts when presenting a separate card
  • Basix is an additional dental discount network arranged by Gallagher
  • EyeMed is an additional vision discount network arranged by Gallagher