Premier Plan Services

2024-2025 Plan Year

GU STUDENT HEALTH INSURANCE

Student Health Insurance is responsible for enrollment, advocacy of entitled benefits, negotiations, and Plan design. Below are industry leaders that provide service to our students for various aspects of the Plan.

Telehealth

Telehealth4students.com is the claims administrator’s (UHCSR) student telehealth portal, which provides access for non-emergencies services to licensed mental and medical health professionals online or by telephone, 24/7, without charge. UHCSR contracts with HealthiestYou for these mental and medical telehealth services.

Preferred Provider Organization Network (In-network)

United HealthCare Choice Plus, is a national network of thousands of providers that have agreed to offer services at a significant discount.

United HealthCare Network Pharmacy

United HealthCare Network Pharmacy is the pharmacy benefit management company. Call them for prescription costs at 1-855-828-7716. Prior Authorization is required for specific drugs per the RX Drug List at UHCSR.com.

Benefit and Claims Administrator

United HealthCare StudentResources (UHCSR)  services hundreds of other colleges and universities its parent company is United HealthCare (UHC). UHC is the insurance company that has the financial strength to fully insure and hold the financial risk for paying the claims. UHCSR is responsible for:

  • Online ID cards and mailing ID cards
  • issuing policy details
  • claim payments that can be reviewed online or with a claims representative, 1-877-935-5437
  • and many of the other resources and services below

Overseas Assistance Company

UHC Global is the overseas assistance company, 410-453-6330 (overseas call collect) or 1-800-527-0218 within the US.

Discount Network (Not Insurance)

Insurance Agent

Arthur J. Gallagher & Company, Student Health & Special Risk (Gallagher) represents hundreds of other colleges and universities. Gallagher assists with benefit questions during Open Enrollment (1-877-362-5287), coordinates components of the Premier Plan for GU, and provides online Verification of Coverage letters that meets visa requirements and processes change of address transactions. Gallagher also offers other voluntary insurance plans such as vision that any GU student may purchase, which are not sponsored nor endorsed by GU.