ID Cards & Coverage Letters

Students should carry their health insurance identification card (ID) with them at all times because an unplanned emergency room visit can occur.  Providers always request a copy of your ID card when providing care, including emergency room providers.  If you obtain treatment without your ID card a bill will be sent to you directly.  If the bill is not paid within 30 days, many providers will send your name to a collection agency.  If you present your ID card to the provider at the time of service, the bill is usually sent to the insurance company, first, for payment.

In addition, United HealthCare Network Pharmacy providers require the presentation of an insurance ID card to issue a prescription with the discounted price and a co-payment.  Students must plan accordingly, or pay for the prescription in full and then submit claim form(s) for reimbursement of the discounted prescription price after the applicable co-payment.

ID Cards and Verification of Coverage letters can be obtained as follows:

• Insurance ID cards may be downloaded to your phone once you have received a confirmation email from UnitedHealthcare StudentResources (UHCSR).
• Insurance ID cards may be printed from the UHCSR website after two weeks of your acceptance submission, but not before your effective date. Expect an email from UHCSR to your hoya email address once the ID cards are available.
• If you would like a hard copy ID card, you may request it from UHCSR once you have created an account with them.
• Verification of Coverage letters that meet visa requirements can be downloaded from the insurance agent’s website, Aurthur J. Gallagher Student Health and Special Risk. Enter your Georgetown email address under the profile tile and click “LOG IN”. Click “Forgot password” to have your temporary password emailed to your Georgetown email address. Once logged in scroll down to the Account Details tile and click Verification of Coverage letter.